Privacy Policy
Last updated: October 1, 2026
1. Information We Collect
We collect information you provide directly to us — such as your name, business name, email address, mobile phone number, and details about your business operations — when you request an Operational Readiness Assessment, submit a form, or engage our advisory services. We may also collect standard technical data such as browser type and pages visited to ensure website performance and security.
2. How We Use Your Information
We use your information strictly to respond to inquiries, schedule and deliver consulting engagements, send appointment reminders, deliver written diagnostic prescriptions, and provide project updates.
3. Mobile Information & SMS Opt-In Consent Protection (A2P 10DLC)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sword Consulting LLC does not sell, rent, loan, trade, lease, or otherwise transfer for profit any mobile phone numbers or SMS text messaging opt-in data and consent collected from our web forms, booking calendars, or direct interactions. All opt-in consent, mobile phone numbers, and SMS-related data are strictly confidential and excluded from sharing with third parties, affiliates, or lead generators under any circumstances.
Mobile numbers provided for SMS communications are used solely by Sword Consulting LLC to send the specific messages you consented to receive (such as consulting inquiry replies, appointment reminders, and service updates). Message frequency varies based on your engagement. Message and data rates may apply. You may opt out at any time by replying "STOP" to any text message, or reply "HELP" for customer assistance. Wireless carriers are not liable for delayed or undelivered messages. Review our Terms of Service for complete SMS messaging disclosures.
4. Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our business, under strict confidentiality agreements, or when required by applicable law.
5. Data Security & Retention
We apply reasonable administrative and technical safeguards to protect your information and retain it only as long as needed for the purposes described above or as required by law.
6. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from marketing communications at any time.
7. Contact Us
If you have questions about this privacy policy, please contact us directly:
© 2026 Sword Consulting LLC
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